Shipping Across Ukraine and Worldwide
We strive to make the delivery process as simple, transparent, and reliable as possible. We offer the following delivery options:
Delivery in Ukraine
- Courier delivery: within Kyiv – same working day.
- Nova Poshta:
- Door-to-door delivery (1–3 days)
- Delivery to a branch (1–3 days)
- Delivery to a parcel locker (1–3 days)
- Ukrposhta: delivery to a local branch – 1 to 3 days depending on distance.
International Delivery
We ship to countries in Europe, the USA, Canada, Australia, and New Zealand via international postal services. Estimated delivery time is 5 to 21 days, depending on destination.
Note: We are not responsible for delays caused by postal or courier services.
Shipping Cost
Shipping costs are calculated individually according to the rates of the selected carrier. An approximate cost will be shown during checkout, and the final amount will be confirmed after handing over the package.
Free Shipping
Orders over $100 are shipped for free within Ukraine.
Order Processing
Most of our products are made to order. Processing time depends on the following factors:
- Availability of required fabric (in Kyiv or at supplier’s warehouse)
- Current production load
- Order complexity and quantity
You can check the approximate production time by contacting us in any convenient way.
Tracking Your Order
Once your order is shipped, we will provide a tracking number. You can follow the shipment on the website of the selected delivery service.
International Shipping Conditions
The final shipping cost outside Ukraine is determined after the order is packed and weighed. We will inform you of the estimated amount in advance.
Attention: Additional customs duties or taxes may apply, according to the laws of your country. These fees are the buyer’s responsibility.
In case of unpaid duties or taxes:
- In-stock items: we will refund the product price (excluding delivery costs).
- Custom-made products: no refund will be issued, or it will be considered on a case-by-case basis.