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How to Change Your Customer Group and Get Up to 40% Off

How to Change Your Customer Group and Get Up to 40% Off

At ORLOV & FROLOV Home Design, we offer a flexible loyalty program for our customers. You can receive up to 40% off on custom-made curtains. Please note: we do not sell fabric separately — only as part of a curtain tailoring service.

Customer Tiers and Discounts

LevelNameDiscount
0Base0%
1Member–10%
2Insider–25%
3Partner (designers / architects)–40%

How to Reach a New Tier?

  1. Accumulation:
    • After spending $250 — Member status
    • After spending $1000 — Insider status
    • After confirming your business as a designer/architect — Partner status
  2. Or by subscribing:
    • $10 per year — Member status (–10%)
    • $100 one-time payment — Insider status (–25%) for life

Examples of Savings

Example 1: Order of $250

  • No discount: $250
  • With $10 subscription: –10% = $225
    → Savings = 25 – 10 = $15

Example 2: Large Order of $1000

  • No discount: $1000
  • With $100 subscription: –25% = $750
    → Savings = 250 – 100 = $150
  • And future orders always with –25% with no time limit

FAQ

What happens when my subscription ends?
You return to your tier based on total spending. For example, if you’ve spent $600, you will get Member (–10%).
Can I buy a subscription if I already have a discount?
Yes, but note that discounts do not stack. The more advantageous option applies.
Should I buy a subscription if I already have Insider status?
No need — your 25% discount is already permanent.
I’m a designer/architect. How to become a Partner?
Send us your business registration as an entrepreneur. Once confirmed, you’ll receive –40% and access to the partner dashboard.

Have Questions?

Message us in chat or use the feedback form. We’re always happy to help!